Workplace Investigations | Workplace Assessments & Conflict Resolution | Training & Teambuilding | HR Consulting Services

Email: [email protected] OR Phone: 1-403-286-7671
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Jennifer Mazer

Licensed Investigator and Founder of Illuminate HR Solutions Inc.

With over 20 years of experience as a dedicated Human Resources professional, Jennifer brings deep expertise in fostering safe, respectful, and inclusive workplaces.

Specializing in workplace harassment and violence investigations, respectful workplace and investigator training, culture assessments, and conflict resolution, Jennifer has worked across both federally and provincially regulated environments. She is committed to helping organizations navigate complex challenges by creating tailored programs and initiatives that increase team effectiveness, address dysfunctional behaviour, and support a psychologically safe culture where people thrive.

At Illuminate HR, Jennifer’s mission is clear: to help organizations build better workplaces—ones that not only retain talent but attract it.

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Professional Services

Illuminate HR Solutions provides expert generalist HR consulting along with specialized expertise in workplace investigations, workplace culture assessments, conflict resolution, training, and teambuilding to help organizations foster stronger, more resilient workplaces.

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Workplace Investigations

Federal and Provincially Regulated Workplace Investigations

  • Bullying
  • Sexual Harassment & Violence
  • Discrimination
  • Human Rights
  • Code of Conduct
  • Retaliation
  • Workplace Violence
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Workplace Assessments & Conflict Resolution
  • Workplace Culture Assessments
  • Workplace Team Restoration
  • Federal Harassment & Violence Workplace Assessments
  • Harassment & Violence Prevention Programs
  • Conciliation & Conflict Mediation
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Training and Teambuilding
  • Respectful Workplace
  • Building Trust in the Workplace
  • Workplace Investigator Training
  • Personality Types in the Workplace
  • MBTI
  • Emotional Intelligence
  • Custom Designed Leadership & Employee Training
  • Teambuilding
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HR Consulting
  • Change Management
  • HR Projects & Process Redesign
  • General HR On Call Support
  • Employee Relations Advice
  • Termination Support
  • Policies, Procedures, Employee Handbooks
  • Performance Reviews
  • Succession Planning
  • Employee Surveys
  • Recruitment & Onboarding
  • Compensation Reviews & Pay Structure Design
Learn More About Our Services
We Can Help You

Our Approach

With a trauma-informed approach and a deep understanding of workplace dynamics, Jennifer offers practical, pragmatic advice tailored to each organization’s unique needs. She designs custom HR programs and training that not only support healthy, respectful workplaces but also help reduce risk and liability by guiding clients toward sound, informed decisions that align with their culture, values, and legal obligations.

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Practical & Impartial Approach

Custom Solutions for your Workplace

Trauma Informed Approach

Reduce Risk to Your Organization

What Our Clients Say

“Jennifer established an excellent training program to enhance skills in completing workplace investigations. She identified the need, put together the learning objectives and brought together the training package. Jennifer can be counted on to deliver results.”
Manager, Business Advisory Services
“Jennifer had a number of accomplishments including the development and review of some critical policies, guidelines and practices and conducted Workplace Investigations. All her work is done in a very professional and organized manner involving key stakeholders and she worked well with other areas within HR to implement a successful rollout to leaders and employees. ”
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Senior Human Resources Leader
“She was an extremely capable HR professional, but she was also thoughtful and pragmatic, and her approach was always detailed, thorough and systematic. She excelled at policy work and was known for managing workplace investigations and employee relations with care, professionalism, and integrity.”
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VP, HR